Professional Film Crew WA — Privacy Policy
Last updated: 17/03/2026
1. Introduction
Professional Film Crew WA (“we”, “us”, “our”) respects your privacy and is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our website:
By using our website or purchasing membership, you agree to this Privacy Policy.
2. Information We Collect
We may collect personal information including:
Account and Membership Information
name
email address
phone number (if provided)
billing details
account login details
Professional Profile Information
Information you choose to publish, such as:
job roles and credits
professional biography
qualifications or certifications
images and portfolio material
contact details you elect to display publicly
Transaction Information
membership purchases
payment confirmations
subscription status
Payment card details are processed securely by third-party payment providers and are not stored by us.
3. How We Collect Information
We collect information when you:
create an account;
purchase or renew a membership;
complete profile information;
contact us;
browse or interact with our website.
Information is collected directly from you or automatically through website technologies such as cookies.
4. How We Use Personal Information
We use personal information to:
provide and manage memberships;
display member profiles within the directory;
process payments and renewals;
communicate important membership information;
provide customer support;
improve website functionality and services;
maintain platform security and prevent misuse.
We do not sell personal information to third parties.
5. Public Profile Information
Information included in member profiles may be publicly visible on the website.
Members control the information they choose to publish and are responsible for ensuring its accuracy.
6. Disclosure of Information
We may disclose personal information to trusted service providers where necessary to operate the platform, including:
website hosting providers;
payment processors;
email communication services;
analytics providers.
These providers are required to handle information securely.
We may also disclose information where required by law.
7. Cookies and Analytics
Our website uses cookies and similar technologies to:
remember user preferences;
improve website performance;
analyse website traffic and usage.
You may disable cookies through your browser settings, although some website features may not function correctly.
8. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no online platform can guarantee absolute security.
9. Access and Correction
You may request access to or correction of your personal information by contacting us using the details below.
Members can also update profile information directly through their account dashboard.
10. Data Retention
We retain personal information only as long as necessary to:
provide services;
comply with legal and accounting obligations;
resolve disputes and enforce agreements.
Inactive accounts may be retained for administrative or legal purposes.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Last updated” date.
13. Contact Us
Email: info@profilmcrewwa.com.au
Website: www.profilmcrewwa.com.au
